How we handle inquiries, applications and client reports.
Last updated October 23, 2026.
Information we collect
When you submit a form, call or email us, we may collect your name, business contact information, practice details and the information you provide about your cleaning needs.
How we use it
We use this information to respond to inquiries, arrange walkthroughs, prepare proposals, provide services and maintain appropriate business records. We may also use website analytics to understand site performance.
Sharing and retention
For career applications, we collect the contact details, location, travel area, transportation information, experience, availability and desired hours you provide. With your consent, we store your application to assess potential fit and contact you about future work opportunities. Applications are not publicly displayed. Please do not submit sensitive identity, banking or patient information. You can request access, corrections or removal by emailing clean@tidyworkers.com.
For cleaning concerns, we collect the practice name, business contact information, office location, issue description and preferred follow-up method. Reports are stored privately and used to investigate, document and resolve service concerns. Do not include patient names, health information or clinical records.
We do not sell personal information. Information may be processed by service providers that support our website, communications and customer relationship management, subject to their applicable safeguards. We retain information only as reasonably necessary for business, legal and security purposes.
Your choices
You may ask to access or correct your information, or request that we stop non-essential communications. Contact clean@tidyworkers.com.