One clear place to manage your service.

Your staff shouldn’t have to manage the cleaner. We handle the cleaning, verify the work, and keep you informed.

Open Client Portal Report a Cleaning Concern

Your privacy matters. Client records are not displayed on this public page. Account information opens only through your secure client login. Please do not include patient names, health information or clinical records in a cleaning concern.

What you can access

Your account tools and Tidy Workers quality information are kept clear.

Your secure client account handles scheduling and billing activity. Our cleaning verification records, Dental Clean Map and quality follow-up are maintained by Tidy Workers and shared separately when applicable.

Inside your client account

Account and service activity

View upcoming appointments and cleaning schedules when they are available for your account.
Review and approve quotes.
View invoices and make online payments when enabled.
Submit service requests or communicate through the options enabled for your account.

Provided directly by Tidy Workers

Cleaning quality and accountability

Your customized Dental Clean Map.
Nightly checklist and cleaning completion records.
Monthly quality inspection findings and follow-up.
Documented cleaning concerns and resolutions.
Service-guarantee reviews and outcomes.

Cleaning Quality & Accountability

The work is checked, recorded and followed through.

Our process gives dental office managers a clear standard and a defined response when something needs attention.

Nightly cleaning checklists

The assigned cleaner follows the practice-specific scope and confirms the required steps for that visit.

Cleaning completion records

Visit completion and relevant exceptions are recorded so after-hours service does not depend on guesswork.

Monthly quality inspections

We review the maintained standard, identify patterns and address gaps before they become recurring staff work.

Documented concerns and resolutions

Reported issues receive a record, a response path and documented follow-through instead of disappearing into a text thread.

Existing service guarantees

If we miss something, we own the fix.

Guarantee terms apply after the 30-day onboarding period to verified work listed in your Dental Clean Map and service agreement. We must have a fair opportunity to correct the issue.

Report within 24 hoursWe respond within 1 business day and arrange correction within the agreed 1–2 business-day window.

$100/monthStaff-time credit if we fail to correct a covered issue and your team has to finish it (documented time, $50/hr, capped at 2 hours)

2× in 30 daysA repeat verified problem means your next scheduled cleaning is free, with an owner review.

Missed visitYou are not charged for the missed visit, and we complete a free make-up cleaning.

Existing dental clients

Report a cleaning concern.

Tell us what happened and where it occurred. The report is stored privately for Tidy Workers follow-up.

Do not include patient information. Please leave out patient names, health details, appointment information and clinical records.

For an urgent access, security or same-day service issue, call (289) 901-5545.

Practice name * Contact name *

Email * Phone number

Location within the office * Describe the concern * Preferred follow-up

Need to include a photo? Submit the report first. Your confirmation will provide a reference number and a link to email the photo separately.